Scholars Portal team

If you have any questions or feedback regarding ACE itself or this guide, please use our contact form or the following e-mail address:

This is the easiest way to get in touch with us and ensure a quick and comprehensive response.

Local ACE coordinators

If you would like to find out how to get access to ACE, submit a request for a book, or get in-person assistance with using the portal, please get in touch with your local ACE coordinator. A list of primary contact points for each of our participating universities is provided below.

Institution Local contact e-mail
Algoma  Raquel Lehto
Brock University Library Accessibility Services
Carleton University Transcription Services
Guelph-Humber Chris Popovich
Guelph, University of Library Accessibility Services
Lakehead University Madeline Donnelly, Manager of Access Services
Laurentian University Dan Scott
Laurier University Library Accessibility Services
McMaster University Library Accessibility Services
OCAD University Katie Lai
Ottawa, University of Library Accessibility Services
Queen’s University Library Accessibility Services
Ryerson University Library Accessibility Services
Toronto – St. George, University of Library Accessibility Services
Toronto – Mississauga, University of Library Accessibility Services
Toronto – Scarborough, University of AccessAbility Services
Trent University Caleb Hunt, Student Accessibility Services
UOIT Chelsea Lalonde
Waterloo, University of Alternate Format Service
Western University Alternative Format Services
Windsor, University of Vicki Jay Leung, Reference Librarian
York University Meredith Hatton, Manager, Access Services